
Privacy Policy
Your trust is our most valuable asset. Learn how we responsibly secure and protect your personal information.
Document Sections
Introduction
Welcome to Tech Aur Code Solutions ("we," "our," or "us"). We are committed to protecting your personal data and respecting your privacy.
This Privacy Policy outlines how we collect, use, process, and safeguard your personal information when you visit our website, request our enterprise-grade software development services, or engage with our IT consultancy.
By accessing or using our services, you consent to the collection and use of your information as described in this policy. If you do not agree with any terms in this policy, please discontinue the use of our services immediately.
Information We Collect
We collect personal information that you voluntarily provide to us when you request software project quotes, engage in consulting, or contact us. This includes:
- Personal Identifiers: Your full name, corporate email address, company name, and contact details (WhatsApp/phone number).
- Project Requirements: Technical specifications, business goals, codebase contexts, and design assets shared during project discovery.
- Billing & Transaction Info: Corporate billing addresses, bank account details, and wire transfer proofs necessary to verify project deposits and milestone invoices.
- Interactive Content: Messages sent via the contact forms, support channels, and chatbot queries.
We also automatically collect certain technical information (IP addresses, browser type, device information) through cookies and analytical tools to improve user experience.
How We Use Your Data
We process your personal information based on legitimate business interests, including:
- Service Delivery: Designing and developing custom enterprise software products, signing NDAs, and deploying custom digital infrastructure.
- Project Management: Keeping track of project milestones, status reports, and communicating project updates.
- Support & Communication: Responding to client queries, solving support requests, and providing direct assistance.
- System Enhancements: Optimizing our website structure, layout, loading times, and customizing Tech Aur Code Solutions AI chatbot interactions.
Data Security & Protection
We take data security very seriously and implement industry-standard technical and organizational measures to safeguard your information.
Your personal information and project source codes are stored behind secured networks and are only accessible by authorized engineers and administrators who are required to keep all materials confidential.
All financial transaction details and credentials are encrypted, and we continuously audit our database systems to prevent unauthorized access, alteration, or disclosure.
Third-Party Services
We do not sell, trade, or transfer your personally identifiable information to outside parties. However, we do coordinate with trusted third-party service providers to deliver our operations:
- AI & Chatbot: We utilize the Groq API (Llama models) for our Tech Aur Code Solutions AI chatbot. Chat details are processed to respond dynamically but are not mapped to your personal identity.
- Hosting & DB: Vercel and secure database instances for running our global-scale applications.
- Billing & Finance: Secure corporate invoicing and bank transfer platforms.
Your Rights & Controls
Depending on your location, you have certain rights regarding your personal information, including:
- Access & Export: The right to request copies of your personal data stored on our platform.
- Correction & Updates: The right to update your profile details if they are inaccurate.
- Account Deletion: The right to request that we delete your client profile or contact logs (subject to legal or operational requirements).
To exercise any of these rights, please contact us directly at info@techaurcode.com.
Policy Updates
We may update our Privacy Policy from time to time to reflect changes in our practices or operational requirements.
When updates are made, we will update the "Last Modified" date at the bottom of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
If major structural updates are implemented, we will notify our clients via email or official announcements.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please do not hesitate to get in touch:
Office HQTech Aur Code Solutions, Lahore, Pakistan
Direct Line+92 348 4917596
Official Emailinfo@techaurcode.com