Privacy Policy
Your trust is our most valuable asset. Learn how we responsibly secure and protect your personal information.
Document Sections
Introduction
Welcome to Tech Aur Code Solutions ("we," "our," or "us"). We are committed to protecting your personal data and respecting your privacy.
This Privacy Policy outlines how we collect, use, process, and safeguard your personal information when you visit our website, register for our elite courses, request software development services, or use our Student Dashboard.
By accessing or using our services, you consent to the collection and use of your information as described in this policy. If you do not agree with any terms in this policy, please discontinue the use of our services immediately.
Information We Collect
We collect personal information that you voluntarily provide to us when you enroll in our courses, request software quotes, or contact us. This includes:
- Personal Identifiers: Your full name, email address (e.g., when registering or submitting a contact form), and WhatsApp/phone number.
- Academic & Profile Details: Educational background, current occupation, and details submitted during the course enrollment process.
- Billing & Transaction Info: Payment receipts, transfer proofs (EasyPaisa, JazzCash, or Bank Transfers) necessary to verify enrollment.
- Interactive Content: Messages sent via the contact forms, support tickets, and chatbot queries.
We also automatically collect certain technical information (IP addresses, browser type, device information) through cookies and analytic tools to improve user experience.
How We Use Your Data
We process your personal information based on legitimate educational and business interests, including:
- Course Management: Creating and managing your Student Dashboard, delivering lectures, keeping record of exam attempts, assignments, and generating certificates.
- Service Delivery: Managing software development projects, signing NDAs, and delivering custom digital products.
- Support & Communication: Responding to contact queries, solving support tickets, providing direct assistance over WhatsApp, and sending course updates.
- System Enhancements: Optimizing our website structure, layout, loading times, and customizing Tech Aur Code Solutions AI chatbot interactions.
Data Security & Protection
We take data security very seriously and implement industry-standard technical and organizational measures to safeguard your information.
Your personal information is stored behind secured networks and is only accessible by a limited number of authorized administrators (e.g., our instructors and tech team) who are required to keep the information confidential.
All transaction proofs and student credentials are encrypted, and we continuously audit our database systems to prevent unauthorized access, alteration, or disclosure.
Third-Party Services
We do not sell, trade, or transfer your personally identifiable information to outside parties. However, we do coordinate with trusted third-party service providers to deliver our operations:
- AI & Chatbot: We utilize the Groq API (Llama models) for our Tech Aur Code Solutions AI chatbot. Chat details are processed to respond dynamically but are not mapped to your personal identity.
- Hosting & DB: Vercel and secure database instances for running our global-scale applications.
- Payment Gateways: Verification systems for local payment methods like EasyPaisa, JazzCash, or bank transfers.
Your Rights & Controls
Depending on your location, you have certain rights regarding your personal information, including:
- Access & Export: The right to request copies of your personal data stored on our platform.
- Correction & Updates: The right to update your profile details and academic logs if they are inaccurate.
- Account Deletion: The right to request that we delete your student profile or contact logs (subject to legal or operational requirements).
To exercise any of these rights, please open a Support Ticket inside your Student Dashboard or contact us directly at techaurcode0@gmail.com.
Policy Updates
We may update our Privacy Policy from time to time to reflect changes in our practices or operational requirements.
When updates are made, we will update the "Last Modified" date at the bottom of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
If major structural updates are implemented, we will notify registered students through their Student Dashboard or via official WhatsApp announcements.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please do not hesitate to get in touch:
Office HQTech Aur Code Solutions, Lahore, Pakistan
Direct Line+92 348 4917596
Official Emailtechaurcode0@gmail.com
